The ribbons in my card printer keep tearing
- Where to find it
- Printer driver settings → Pre-Heat
- How to check the result
- After changing the value from 0 to 5, make another print and check whether the ribbon holds.
Quick answer
Open the printer driver settings and change Pre-Heat from the default value 0 to 5. The additional preheating should stop the ribbon from tearing.
Solution: Adjust the printer driver settings
The printer drivers include a Pre-Heat setting.
Recommended setting: Change the pre-heat value from 0 (default) to 5.
This adjustment should fix the problem of tearing ribbons, as the ribbon is warmed up more thoroughly before it is used.
Need further help?
If you need further assistance with problems with your card printer, our support team is happy to help.