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Set up a barrier and troubleshoot problems

Before you start
Smartphone with Bluetooth enabled. We recommend opening Evoloop before switching on the barrier: it searches for the app during the first 30 seconds after power-on.
Where to find it
Evoloop app next to the barrier; photocell or laser sensor if the barrier will not close
How to check the result
The app guides you through setting up the barrier.
On this page

Quick answer

Open Evoloop before switching on the barrier, enable Bluetooth and stand next to the barrier. During the first 30 seconds after power-on, the barrier searches for the app, which guides you through setup. The default password is 456789. If the barrier arm stays up, check the photocell or laser sensor: the barrier will not lower while something is within its detection area.

Important for setup: EVOLOOP manual

Download the EVOLOOP manual (PDF, German, approx. 2.6 MB)

Setup with the Evoloop app

Use the Evoloop app to access and configure the barrier. We recommend preparing the connection before switching on the barrier.

Step 1: Enable Bluetooth

Enable Bluetooth on your smartphone.

Step 2: Open Evoloop and stand next to the barrier

Open the Evoloop app before switching on the barrier. Stand next to the barrier with your smartphone and keep the app open.

Step 3: Switch on the barrier

Switch on the barrier. During the first 30 seconds after power-on, it searches for the app. Stay next to the barrier with the app open and Bluetooth enabled during this time.

Step 4: Follow the setup instructions in the app

The app guides you through setting up the barrier. Follow the instructions displayed in the app.

Use the default password 456789 to access the barrier if it has not been changed. If the password has already been changed, use the currently configured password.

Troubleshooting: the barrier arm rises and stays up

The barrier will not lower if something is within the detection area of the photocell or laser sensor.

Check whether a person, vehicle or object is blocking the detection area. Keep the area clear, then check whether the barrier lowers again.

Download the operating manual

Also read: Troubleshoot other turnstile or barrier problems

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