How do I change or cancel a delivery booking?
Find and review your own delivery bookings and – as long as they can still be changed – edit or cancel them.
Schedules on a construction site shift. You can therefore adjust or remove a delivery you have already registered – as long as the booking can still be changed.
Quick answer
| Step | Description |
|---|---|
| 1 | Open Deliveries → Bookings |
| 2 | Click the booking in question |
| 3 | If the Edit entry is present, choose Booking to change it or Delete to cancel it |
Step 1: Open “Deliveries → Bookings”
The overview shows Booking no., Time, Booking company, Material, Zone, Resource and Status. Use the From and To fields and More Filters to narrow down the list.
Note: The list also contains bookings by other companies so that you can judge how busy the zones and resources are. For other companies’ bookings, the company and material are hidden – you can only change your own bookings.
Step 2: Open the booking
For your own bookings, the details view contains these tabs:
| Tab | Content |
|---|---|
| Info | Period, material, loading zone, resource, vehicle type and transport direction |
| Status | History of the booking – this is where you see whether it was accepted or rejected |
| Notes | Notes about the delivery |
| Storage area bookings | Related storage areas |
Step 3: Change or cancel
Whether a booking can still be changed depends on its status.
- If the booking can still be changed, the dialog also contains the Edit entry. Below it you will find Booking to change the time, material and loading zone, and Delete to cancel it.
- If the booking has already been accepted or rejected, Edit is no longer available. You can then no longer change the booking yourself.
What to do about a booking that has already been decided? Contact the site management or the logistics coordinator of the construction site. Alternatively, simply create a new booking for the new date.
Important: Cancel bookings you no longer need as early as possible. Loading zones and resources are scarce – a slot released early can be used by another trade.
Need further help?
If you need further assistance with delivery bookings, our support team is happy to help.