My invitation never arrived
What to do if an invitation to a construction site does not arrive? Here you will find practical solutions to this common problem.
Quick answer
Check your spam folder first. If there is no email, ask the person who invited you to resend the invitation in Bausicht.
Contact the person who invited you
Ask the person to open your invitation in Bausicht and select “Resend invitation link” there.
Point the person to the admin guide: Resend invitation
If it still doesn’t work
Step 1: Check your email address for typos
Make sure your email address is spelled correctly. Common typos can prevent invitations from arriving.
Step 2: Contact support
If the problem persists, contact our support team:
Email: support@bausicht.com
Subject: Invitation not arriving; please include the project name and your email address
Need further help?
If you need further assistance with invitation problems, our support team is happy to help.