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My invitation never arrived

Where to find it
The person who invited you: open the invitation in Bausicht → Resend invitation link
How to check the result
The invitation link is sent again; if it still does not arrive, check your email address for typos and contact support@bausicht.com.
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Quick answer

Check your spam folder first. If there is no email, ask the person who invited you to resend the invitation in Bausicht.

Contact the person who invited you

Ask the person to open your invitation in Bausicht and select “Resend invitation link” there.

Point the person to the admin guide: Resend invitation

If it still doesn’t work

Step 1: Check your email address for typos

Make sure your email address is spelled correctly. Common typos can prevent invitations from arriving.

Step 2: Contact support

If the problem persists, contact our support team:

Email: support@bausicht.com
Subject: Invitation not arriving; please include the project name and your email address

Need further help?

If you need further assistance with invitation problems, our support team is happy to help.

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